How to sign your Summary Plan Document (SPD) once your plan is live.
What is the Summary Plan Document (SPD)?
The SPD is the official document that explains your health plan benefits for the plan year. It outlines what services are covered, how claims are processed, and the rules that govern your plan.
How do I sign the SPD?
Upon logging into the portal, your group’s home page will display a message prompting you to sign the SPD (see below).
To sign your SPD, click “Sign documents.”
Why is signing the SPD important?
Signing the SPD confirms your agreement to the benefits and terms of your plan. While your coverage is active based on your group’s start date, the signed SPD is required to continue coverage.
When do I have to sign the SPD?
You should sign the document right away, but you ultimately have up to two months from your plan start date to sign your SPD. As long as you sign the SPD within the allowed timeframe, your coverage begins and is honored based on your group’s plan start date.
What happens if I don’t sign the SPD?
If the SPD is not signed within two months of your plan start date, we will pause services until the document is signed.